Privacy policy

Last updated: 13 October 2026

The Bitezz ("we", "us") runs thebitezz.com. This policy explains what personal information we collect, how we use it, and the choices you have.

What we collect

  • Details you give us: your name, phone number, email address, and billing and delivery address when you place an order or contact us.
  • Order details: what you bought, order amounts and order history.
  • Payment details: payments are handled by our payment providers. We don't see or store your full card or bank details.
  • Device and usage information: your IP address, browser and device type, and how you use our website, collected through cookies and similar technologies.

How we use it

  • To process, ship and deliver your orders, and to send order and delivery updates.
  • To answer your questions and give customer support.
  • To improve our website and products.
  • To send you offers and news, only if you sign up. You can unsubscribe at any time using the link in our emails.
  • To prevent fraud and to meet legal obligations.

Who we share it with We share your information only as needed to run our business:

  • Shopify, which hosts our store.
  • Payment providers, which process your payments.
  • Courier and delivery partners, which deliver your orders.
  • Authorities, when the law requires it.

We don't sell your personal information.

Cookies We use cookies to keep your cart working, remember your preferences and understand how visitors use our website. You can block cookies in your browser settings, but some parts of the website may not work properly.

How long we keep it We keep your information for as long as we need it to fulfil orders, provide support and meet legal and tax requirements.

Your choices You can ask us to access, correct or delete your personal information, or to stop sending you marketing messages. Contact us using the details below.

Children Our website is not meant for children to use on their own. Purchases should be made by adults.

Changes to this policy We may update this policy from time to time. The latest version will always be on this page.

Contact us The Bitezz, No. 3, 1st Floor, No. 1 VK Road, Kumudham Nagar, Cheran Ma Nagar, Coimbatore, Tamil Nadu 641035, India +91-7010213446 · thebitezzcbe@gmail.com